Policies & Terms

Supplied artwork conditions

Anaron accepts artwork for custom prints via fax, post, or e-mail.

Artwork must be camera ready, with high resolution, and preferably at actual print size.

Please include the following information with your artwork submission:

  • Company Name
  • Purchase Order Number

Unsuitable artwork

Below is a list of artwork types considered less desirable and may be subject to service charge.

  • business cards
  • low resolution/low quality photocopies/faxes
  • artwork within Microsoft Word or other Microsoft Office applications

We are not responsible for the following

Defects and flaws on dropshipped garments.

Sorting and tracking of sizes or colours, but we will verify quantities with the packing slip.

Turn around time

Print orders: eight working days after approval of artwork.

Stock orders: normally stock orders are sent out next business day.

Electronic artwork

If sending a vector based graphic please convert all fonts to lines and curves before submitting.

Vector files include: CorelDRAW (.cdr); Adobe Illustrator (.ai, .eps)

Incoming drop shipments

If garments are to be drop shipped to Anaron, we must have your work order indicating PO number of the arriving garments prior to the shipment arriving.

This condition is key to matching your order to the proper garments, due to the volume of daily drop shipments.

Failure to do so could delay your order.

For personal hygiene reasons we do not logo used swimsuits.

Orders and repeat orders

Every order must include: location, colour, and complete shipping address.

Rush orders

Subject to surcharge.

Delivery

FedEx Ground is our scheduled courier.

Returns

Prior to shipping any products Anaron staff carefully insects them to help ensure they meet your expectations. Should a product be defective due to manufacturing defects, poor workmanship, or defective materials we will accept returns up to 30 days of purchase. We will not refund products if damage was caused by negligence, improper care, or activities other than its intended use.

Cancellations

Custom print orders will be subject to cancellation fees/charges depending on the preparation cost involve at the point of cancelation.

Disclaimer

Anaron International Corporation takes no responsibility for any discrepancies between the actual cap colours and the computer simulated colours. The colours are matched to the best degree, but a slight variance plus (+) or minus (-) may occur in the colour coordination. The actual kickboard sizes may not match the computer simulated sizes. The sizes are matched to the best degree, but a slight variance plus (+) or minus (-) may occur in the size coordination and comparison.

Copyright

All information, images and published information contained within the following website is copyright Anaron International Corporation and there respective owners. This information may not be distributed, or copied without permission. All rights reserved.

Everything contained within the website is for customer reference. The information contained may change without notice.